Senthil Kumar
Detail-orientated operations team manager with 13 Years of Total Experience including 7 years of Operations Team Handling.
- Role
- Customer Service and Support Team Manager at Telstra
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Senthil Kumar
IT Operations Leader driving strict SLA adherence and service quality across complex…
Experience
Customer Service and Support Team Manager
Apr 2023 — Present · Bengaluru, IN
Education
JEPPIAAR SRR Engineering college
Bachelor of Engineering - BE, Computer Science
2006 — 2010
Skills
- Backup Solutions
- Troubleshooting
- Note Taking
- Customer Relationship Management (Crm)
- Os X
- Management
- Mac
- Requirements Analysis
- Leading Meetings
- Network Administration
- Service Delivery
- Technical Support
- Business Analysis
- Presentations
- System Administration
- Time Management
- Project Management Software
- Virtualization
- Vendor Management
- Microsoft Office
- Windows Server
- Leadership
- Operating Systems
- Networking
- Computer Networking
- Windows
- Computer Hardware
- Spreadsheets
- Onenote
- Office 365
- Backup & Recovery Systems
- Word Processing
- Disaster Recovery
- Operating System Administration
- Security
- Team Management
- Customer Service
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