Sennay Zerihun

WORK HISTORY

EDUCATION

ABOUT SENNAY ZERIHUN

Customer obsessed and solutions oriented Global Account Manager with over a decade of experience empowering enterprise customers through technology and innovation. Demonstrated experience of leading virtual teams with a we-before-me mindset to help customers achieve their desired transformative business outcomes. My approach to customer engagement embodies the challenger mindset that enables me to best understand customer drivers. It is imperative that we are as much of an expert in the customer and their industry as well as the service and solutions that we deliver for them. Moreover, through influence-without-authority, I advise customers on optimised digital solutions tailored to their technology / business requirements and strategies.Extensive experience in campaign leadership as well as managing and executing plans for multiple accounts simultaneously. Always hold myself and wider teams accountable for executing those plans and serving the customer to the best of our ability. I feel truly energised when teams work together collaboratively and they empower each other to best serve our customers.Insatiable in my desire to learn and grow both inside and outside of work. I demonstrate this growth mindset with the various new skills I have recently developed: swimming, skiing, golf, solo skydiving, flying, technology certs. When combining this passion for learning with a relentless work ethic and an ambition to make a difference for customers, I truly believe that I can achieve anything.