Jodi Flanagan
President @Senior Living Pro
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WORK HISTORY
President @Senior Living Pro
CA
Jodi Flanagan has spent 30-years building deep expertise in senior living. Fractional CMO; Development clients looking to break into senior living often do not have any senior living experience. This position allows a seasoned expert to sit on your team for a fraction of the cost of carrying the head count. Jodi will take you from inception, architectural and operational programming, sales office, opening day up to stabilized occupancy. Performance Management; through the various tools and expert support, Jodi enables operators to improve occupancy by delving into professional sales training, in-person and online academy, supported with Mystery Shop process to validate. the latest tool available from Senior Living Pro. An ai driven sales simulator that replicates the sales process and conversations with Prospects, influential family members and business partners to ensure proficiency. Practice with realistic and dynamic personas to perfect your approach before you reach out to real consumers.Occupancy Performance Academy; we have one lane - occupancy! If you are not driving the occupancy you know you can - come and see the training that is available to improve your performance. Mystery Shopping; a comprehensive report from a typical consumer that measures all the elements of sales training giving coaching and suggestions for improvement to your sales interactions.
EDUCATION
St. Lawrence College
Visual Arts & Graphic Design
British Columbia Institute of Technology
Marketing/Marketing Management, General
St. Lawrence College
Industrial Arts, Graphic Design, Design and Applied Arts
SKILLS
ABOUT JODI FLANAGAN
I’m Jodi Flanagan, President of Senior Living Pro — a performance improvement and strategic consulting firm dedicated to helping senior living organizations transform their results and leadership capabilities. With 30+ years in the senior living industry and a deep understanding of what actually moves the needle, I help executive teams and operators shift from reactive occupancy tactics to strategic performance leadership that delivers measurable business outcomes. I work with senior living operators and developers ready to: Build leadership teams who execute strategy with confidence and accountability Strengthen operational discipline that aligns frontline performance with organizational goals Improve quality of prospect and resident experience across every touchpoint Turn new and challenging lease-ups into predictable, efficient successes Create consistent, measurable KPI performance — beyond occupancy alone🧠 My focus is strategic performance, not quick fixes:• Leadership & Performance Coaching — Equip Executive Directors, GMs and cross-functional revenue teams to thrive in today’s competitive environment.• Learning Academy & On-Demand Training — Scalable, relationship-based learning that elevates selling skills, leadership mindset, and execution excellence.• AI-Enabled Sales & Skill Development — PracticeStudio.ai brings real-world simulation and performance data to accelerate learning and align execution with strategy.• Mystery Shopping & Experience Evaluation — Objective insights that reveal strategic gaps in prospect engagement and operational execution.• Consulting & Strategic Support — From portfolio performance optimization to new development lease-up strategy and fractional CMO support, we bring proven frameworks that turn vision into measurable results. I help organizations see the whole picture: from leadership alignment and team capability to measurable performance outcomes that strengthen resident experience, financial results and long-term viability.If you’re a senior living leader focused on leading performance, not just filling beds, let’s talk. Together we’ll build the strategy, capability and performance culture needed to lead your community forward.
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