Nilanjana Sengupta
Manager - Operation at TCS| Finance & Accounts|Leadership |Transformation|Transition Ex IBM|Ex Genpact|Ex Capgemini|Ex Acclaris
- Role
- Operations Manager at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nilanjana Sengupta
A dynamic individual with 15+ years of proven track record of running F&A,Operations…
Experience
Operations Manager
Dec 2022 — Present · Bengaluru, IN
Successful End to End Accounts Payable and Travel and Expense Process virtual transition 2023 from DD, KT, Ramp UP and Go LiveIdentify and assess complex problem for area of responsibilityCreate solution in situations in which analysis requires an in-depth evaluation of variable factorsDefining SLA and the target with the client and implemented the same into the processEnsures that system, policies and procedures adhere to company policies while functioning with accuracy and timelinessManaging & monitoring the performance to ensure efficiency in process operations and meet individual & group targets, conducting regular performance appraisals for providing feedback on areas of improvementUnderstand the level of risk and propose mitigation plans and partner with other support to other teams to resolve requests / issues in a timely manner
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