Senga Kane
Zero Carbon Living Group Lead @OVO
Signup · Get unlimited contacts
WORK HISTORY
Zero Carbon Living Group Lead @OVO
EDUCATION
Ayr College
HND, Marketing
Ayr College
HNC, Business Administration
University of the West of Scotland
Bachelor's degree, Economics & Marketing
SKILLS
ABOUT SENGA KANE
As an accomplished Client Delivery Leader and Operations Manager with over 20 years’ experience in the Contact Centre sector, I fully understand the importance of balancing excellent client engagement with effective team development. Throughout my career I have had the distinct privilege to work with a wide array of organisations and have learned the best way to establish excellent authentic relationships with clients is through active engagement. By researching our client’s sectors and gaining insight into their processes, I am able to consistently anticipate and deliver on their requirements. Within the Contact Centre field, employee satisfaction and retention is a sensitive issue, which is why I am enormously proud of the teams I have assembled, coached and managed. I am passionate about nurturing talent and developing excellent teams. I have found the most effective way to achieve this is by bridging the gap between our clients and service advisors and creating a supportive environment which is centred aroundpromoting the value our services provide and the difference our teams are making.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.