Senay Negusse
Help Desk Technician Intern @LPL Financial
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WORK HISTORY
Help Desk Technician Intern @LPL Financial
Contributed to the implementation of CrowdStrike for corporate employees, including troubleshooting software issues and deploying bug fixes.Collaborated with IT teams to provide technical support for 500+ users, troubleshooting software, hardware, and network issues to maintain system security and reliability.Diagnosed and resolved system performance issues, ensuring minimal downtime and optimal functionality.Assisted with software installations, updates, and configurations, ensuring compliance with company policies.
ABOUT SENAY NEGUSSE
Aspiring cybersecurity engineer with a background in customer-facing roles and a strong…
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