Senay Goffin
Luxury Retail Leader, Storytelling and Client Experience Expert, Building High-End Client Relationships and Team Growth
- Role
- Store Manager at G-III Apparel Group
- Location
- Carlsbad, CA, US
- LinkedIn followers
- 500 followers
About Senay Goffin
Most luxury businesses do not lose clients because of product. They lose them in the…
Experience
Store Manager
Sep 2023 — Present · Carlsbad, CA, US
Leading a high-performing team at Karl Lagerfeld Paris, focusing on delivering elevated client experiences, driving business growth, and cultivating a sales culture that thrives both in-store and virtually.Achieved highest year-over-year sales increase across the West Coast region through strategic client engagement and team development.Expanded virtual sales significantly through personalized outreach and storytelling.Oversaw all store operations while aligning daily performance with brand standards and KPIs.Coached and mentored team members, strengthening client connections, product knowledge, and confidence.Streamlined business flow through creative solutions, optimized traffic conversion, and hands-on leadership.Foster a culture rooted in emotional intelligence, adaptability, and accountability.
Education
Marmara University
Bachelor's degree
1990 — 1992
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