John Edwards
Customer Success
- Role
- Cs Training Lead at VAST Data
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About John Edwards
I am a Marine Corps Veteran and Active Notary Public for the State of North Carolina. I was originally born and raised in New York and had the pleasure of being able to travel to many different countries and work with a wide variety of people. I have more than two decades of experience in the Information Technology field. My background includes a broad range of experience in the IT and Security fields. My professional experience includes a strong focus in networking and security technologies. I have developed and provided training on multiple technical subjects while working closely with executives, management, account teams, engineering groups, and support staff to resolve a myriad of issues. My duties also include performing in-depth data analysis to provide engineering and executive-focused updates on issues to all levels of corporate and staff leadership. I provide guidance directly to customers and engineers that aid in the resolution of deep and difficult technical issues. I also provide mentorship and technical direction to staff in order to increase Summary of Possesses a thorough understanding of System Architecture and Development, Data Center Networking, TCP/IP, Virtualization, Containerization, and performance.+ Knowledgeable in SMB, NFS, iSCSI and FC protocols with years of experience in Windows, Linux, and other operating systems+ Experienced in the installation and administration of Data Centers that include multi-server and multi-vendor, Storage Area Networks+ Proficient in refining operational project management, communications, and customer relationship management (CRM) systems+ Provides technical expertise and insight to management, staff, small and enterprise customers to resolve crisis situations from instantiation until we have achieved a complete conclusion.+ More than two decades of experience in the Information Technology field with a wide range of experience that includes managing security policies and maintaining the health of all computer systems used by government agencies and private sector companies
Experience
Cs Training Lead
Aug 2020 — Present
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