Naia Simpson

About Naia Simpson

I’m a licensed Commercial Property & Casualty Insurance Consultant passionate about empowering small business owners with tailored coverage solutions. With a strong foundation in sales and a customer-first mindset, I thrive in fast-paced environments where I can build meaningful relationships, simplify complex insurance needs, and drive growth. I’m proud to be part of a team that goes beyond policies—delivering real value and peace of mind to entrepreneurs across the country. I enjoy a wide variety of experiences in working across several industries such as- Construction - Transportation- Distribution- Finance-Service-Agriculture-Insurance-Entertainment-Manufacturing -Real EstateI moved to Charlotte eight years ago after graduating from North Carolina Central University in performance theater. In my free time I love to volunteer for organizations including theater and dance companies. I have volunteered at several Forsyth County schools and with the National Black Theater Festival since 2004. I also enjoy meditation and yoga and reading self help books. My goal is to continue work hard and over achieve to become the most successful person I can be. All options are of my own

Experience

1. Inside Sales Consultant

   The Hartford

   Jun 2025 — Present · Charlotte, NC, US

   As an Insurance Sales Consultant on The Hartford’s Small Business Inside Sales Team, I specialize in delivering tailored commercial insurance solutions to small business owners nationwide. My role is centered on building strong client relationships, understanding unique business needs, and providing expert guidance on coverage options including Business Owner’s Policies (BOP), Workers Compensation, Commercial Auto, Professional Liability, and Bonds.Key Responsibilities:Engage with warm inbound leads to assess risk, consult on coverage, and close new business opportunities.Sell a suite of small business insurance products with a focus on customer education and long-term value.Collaborate with underwriting partners to evaluate complex risks and ensure profitable growth.Operate in a high-performance sales environment, consistently meeting or exceeding sales targets.Deliver exceptional service through a customer-first approach, ensuring each client feels confident and supported.Balance a hybrid work schedule, contributing to a collaborative office culture while maintaining productivity remotely.

Education

• North Carolina Central University

  Bachelor's degree, Theater

  2011 — 2016

• North Forsyth High school

  High school diploma

  2009 — 2011