Sena Bilgin

Import Export Operations Specialist @Burkay Tekstil A.Ş

Bursa, TR

Took full ownership of import and export operations, ensuring on-time, compliant cross-border movements by actively managing customs clearance, documentation flow, and regulatory updates.• Proactively coordinated with customs brokers and logistics partners to prevent delays and resolve clearance issues, minimizing demurrage risks and ensuring delivery deadlines were met.• Oversaw the entire lifecycle of Letters of Credit, collaborating with suppliers and banks to ensure zero discrepancy and timely fund release.• Finalized bank commitments and guarantee transactions through close coordination with internal finance teams and commercial banks, maintaining full control over foreign currency operations.• Led documentation and process execution for government incentives including VAT refunds and processing regimes (IPR/OPR), directly contributing to financial recovery and compliance efficiency.• Improved freight cost management by analyzing spot offers and selecting optimal transport modes, achieving both time savings and budget alignment.• Maintained accurate and efficient communication with global suppliers to manage order tracking, prioritize urgent shipments, and align inbound flow with internal production schedules.• Ensured system integration through daily EDI follow-up and ERP data entry, preventing invoice mismatches and improving reporting accuracy.• Acted as a key liaison between logistics, customs, finance, and planning departments to support cross-functional alignment and streamlined workflow.• Continuously monitored operational KPIs and provided input on process improvements to support supply chain optimization and customer satisfaction.

Uludağ Üniversitesi

İşletme Yüksek Lisans Programı (MBA)

Adnan Menderes University

Bachelor's degree