Senthilkumar Palanisamy

About Senthilkumar Palanisamy

Having close to 21 years of software development & leadership experience in Front End & Backend technologies, Distributed systems, mobile platforms, Supply Chain Systems, Salesforce CRM, UCaaS / CCaaS.* 14+ years of experience in people & technological leadership, building innovative strategic proposals, collaboration across multiple stakeholders at all levels across global regions.Strategic proposals & accomplishments:* In Walmart: Proposed and modified Walmart’s enterprise architecture for its supply chain system from the perspectives of organizational efficiency and the operating cost. This saved $ 12M ~$ 15M YoY and increased the quality as well as end-to-end visibility.* In Zebra: Optimized Zebra’s enterprise mobility architecture and global team structure as part of simplification. This saved development cost and time by 35% for every mobility product YoY.* Demonstrated expertise in designing, building and delivering distributed systems and scalable enterprise platforms, resulting in consistent multi-million dollars YoY cost savings.* Proven ability to envision and drive cost-efficient product development strategies by thinking beyond traditional models, resulting in scalable, sustainable, and future-ready solutions.* Experience in working with emerging technologies on cloud platforms, Data and building GenAI products.* Experience in building micro-services with high scale, low latency and high availability.* Gained overseas & multi-site experiences from South Korea, Australia, UK, Singapore & China.* Ability to think platform evolution by bringing networking, frontend and backend together.* Expertise in setting up the team and building the products from scratch on emerging technologies.* Experience in annual HC planning, cost planning/optimization and roadmap preparation.* Exposure in proposing new projects and developing proof of concept (PoC) for realization.Technical Expertise- Languages & Mobile platforms: Java, JS, SF LWC, Android, INF APOXI, TTPCOM- Web Service & Data Exchange formats: REST, Apache HTTP, HTML, XML and JSON- Cloud Computing: Docker, Kubernetes, APM/Splunk, Azure/SaaS, Kibana, Grafana- Databases & Messaging: MSSQL Server, Mongo DB, MQ & Kafka- Communication protocols: HTTP, MQTT, SMTP, POP3/IMAP, DNS, TCP/UDP, IPv4, IPv6 and many more- Versioning, build & review tools: Clear-Case & UCM, Jenkins & Looper, Ant, Git/Gerrit, Jira- Communication protocols: HTTP, MQTT, CoAP, WAP, DNS, TCP/UDP, IPv4/v6 and more.

Experience

1. Director of Engineering

   RingCentral

   Jun 2023 — Present · Bengaluru, IN

   Building the team of 90 ~ 100 smart engineers that aims to deliver high-quality cloud communication applications to avail RingCentral services (UCaaS).About RingCentral:As the #1 cloud communications and contact center solution, we make it easy to call, message, and meet with employees, customers, and everyone in between. We unify calling, messaging, and meeting with employees, customers, and everyone in between. You can access the app from anywhere—and on any device (PC, smartphone, tablet, deskphone). We bring together market-leading unified communications (UCaaS) that is deeply integrated with contact center (CCaaS) solutions so you can enable easy collaboration for your employees and agents and deliver seamless omnichannel experiences for your customers — all across 30+ digital and voice channels. Our solutions are powered by one common telephony that is easy to manage, one secure and compliant platform to mitigate risk, and one vendor relationship to deliver high ROI. For more details:

Education

• University of Madras

  Bachelor's Degree, B.Tech., Information Technology

• Birla Institute of Technology and Science, Pilani

  Master’s Degree, Software Systems