Selvakumar Santhakumar
Director Customer Support at Bridgestone Mobility Solutions | Ex-Amazon | Driving Efficiency and Growth for ecommerce companies.
- Role
- Director Customer Support at Bridgestone Mobility Solutions
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Selvakumar Santhakumar
With over 20 years of experience in operations, project, and process management, I am currently the Director of Customer Support at Bridgestone. I have a proven track record of building teams from scratch and helping the organization to make things possible. I believe in grooming second level members to make them future leaders. I am receptive to changing needs and quick to adapt to new domains. I have the ability to dive deep to ensure smooth implementations. I also encourage people to identify opportunities to save time, effort, and energy, thus improving productivity. I specialize in eCommerce, backend operations, customer support, logistics, training, and quality assurance. I am proficient in process improvement, new business development, and customer relationship management.
Experience
Director Customer Support
Bridgestone Mobility Solutions
May 2024 — Present · Bengaluru, IN
Built & led 24/7 customer support teams helping US & Canada fleets for Emergency Road Services.
Education
Mani Higher Secondary School
HSC, Biology, General
1985 — 1995
Bharathiar University
B.E., Mechanical
1995 — 1999
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