Selina F.
Business Operations Leader | Driving Operational Excellence | Leading Cross-Functional Teams to Deliver Efficient Solutions and Achieve Business Results
- Role
- Senior Product Delivery Manager at Charter Communications
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Selina F.
As an operations and execution leader, I specialize in stabilizing complex environments and optimizing processes to deliver impactful, enterprise-scale results across telecom, technology, and manufacturing. I thrive at aligning priorities and leading cross-functional teams—including IT, engineering, supply chain, customer operations, and sales—to boost operational efficiency and achieve business goals. With hands-on experience managing projects end-to-end and collaborating closely with technology partners, government agencies, and wireless carriers, I focus on streamlining workflows, mitigating risks, and enhancing service delivery to ensure compliance and elevate customer satisfaction.Core CompetenciesAccount Management | Strategic Planning | Operational Logistics | Change Management | RiskMitigation | Compliance | Customer Service | Relationship Building | Problem-SolvingTechnology SkillsJira | Confluence | Salesforce | MS SharePoint | Smartsheet | MS Dynamics | Wrike
Experience
Senior Product Delivery Manager
Jun 2022 — Present · Denver, CO, US
Own end-to-end execution and operational readiness for WiFi product initiatives, ensuring cross-functional teams deliver key milestones and launch outcomes for 32+ million customers nationwide.Key Achievements:• Launched a proactive sales program that doubled the footprint of WiFi hardware in 9 months.• Partner with IT, engineering, and customer operations to identify and execute risk mitigationstrategies.• Leverage Lean and Six Sigma methodologies to streamline workflows and increase operationalefficiency.
Education
Colorado Technical University
Associate of Science (A.S.), Business Administration, Management and Operations
2009 — 2010
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