Selin Demren

VP of Sales and Customer Experience @Reflexmd Inc

Los Angeles, CA, US

Leads the strategic transformation of enterprise revenue operations, driving seamless alignment between sales, marketing, customer service, and operational initiatives. Directs the end-to-end development and execution of revenue-focused programs while leveraging advanced analytics for strategic decision-making. Partners with executive leadership to accelerate sustainable growth through innovative commercial strategies and operational excellence.• & : Architected the comprehensive integration of sales and customer experience functions, implementing strategic frameworks that maximized revenue growth and operational efficiency.• : Developed and executed data-driven performance strategies that enhanced team productivity and elevated customer satisfaction metrics.• : Transformed customer service operations through innovative cross-functional strategies, significantly improving retention rates and resolution times.• : Launched strategic revenue acceleration initiatives using advanced analytics, driving improved market penetration and lead conversion.• : Established a high-performance culture through cross-functional collaboration, resulting in sustainable improvements in both customer satisfaction and revenue metrics.