Sayed Hassan
Mena Operations Lead, Senior Customer Success Specialist @ACAMS
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WORK HISTORY
Mena Operations Lead, Senior Customer Success Specialist @ACAMS
London, GB
Lead operational support for key enterprise accounts, focusing on MENA.• Enhance service delivery through strategic client meetings and resource allocation.• Manage comprehensive onboarding and continuous support for individual candidates and corporate groups.• Lead the execution and management of MENA-focused conferences and enterprise projects.• Maintain high-quality service delivery across MENA accounts, driving customer satisfaction and client relationship management.
EDUCATION
Pharaohs Academy
Bachelor’s Degree
Manav Bharti University - India
Master of Business Administration - MBA
ABOUT SAYED HASSAN
A seasoned professional with a robust background in financial services and banking, excelling in Service Operations, Customer Success, and Sales Management. With expertise spanning major international markets, including MENA, UK, and Australia, I bring a strategic and analytical approach fostered by an MBA in Business Management and Lean Business Management certification. My career is marked by a proven track record of driving operational excellence and enhancing customer satisfaction within leading multinational corporations.
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