Selena Burgener

About Selena Burgener

Award-winning sales professional with 15+ years of experience. Strategic, highly motivated, and committed to excellence with high-quality products, technology, and customer support. Skilled in effectively targeting and qualifying opportunities, active listening to understand customer needs, facilitating engaging conversations that develops relationships and leads to customer solutions, revitalizing underperforming accounts, effectively communicating with a sense of urgency, and account management that always adds value. Extremely passionate about making a difference by providing solutions that make an impact. Deep desire to continuously learn and grow, and willing to go above and beyond expectations to excel professionally and promote company products and values.

Experience

1. Enterprise Account Manager

   Zoho

   Apr 2026 — Present · Austin, TX, US

   A strategic relationship-builder with a passion for business software and customer success. Working closely with some of Zoho\'s largest customers, ensuring they’ve had a smooth implementation and continue to get value from their Zoho investment. As a trusted advisor— Account Managers are checking in regularly, helping clients explore new ways to optimize their ecosystem, and identifying opportunities to expand their Zoho footprint.

Education

• Texas State University

  Bachelor of Science, Exercise & Sports Science

  2000 — 2004

Skills

• Manufacturing
• Microsoft Excel
• New Business Development
• Business Development
• Sales Operations
• Customer Service
• Telecommunications
• Strategic Planning
• Business-to-Business (B2b)
• Account Management
• Negotiation
• Sales