Sean Keating
Head of Product Design @Communify
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WORK HISTORY
Head of Product Design @Communify
Boulder, CO, US
Led product design strategy and delivery for a net-new white label product platform that helped drive revenue improvement of +34% YoY by working cross-functionally to design and implement a proprietary, client-customizable design system and component library and enacting a puzzle-piece resource management philosophy.• Led distributed global teams of 2-10 designers through multiple corporate acquisitions and restructurings plus a pivot from consultancy to a product organization with exceptionally low team churn and 5 internal promotions.
EDUCATION
University of Southern California
BA, Graphic Design and Illustration
SKILLS
ABOUT SEAN KEATING
Design leader with 15+ years of experience transforming complex technical debt into scalable, high-impact product ecosystems. Focused on the intersection of mission-critical tooling, executive influence, and high-EQ team mentorship. My career is defined by a focus on enterprise-scale design: navigating the technical depth of financial capital markets, the operational complexity of global supply chains, and the human necessity of government-scale services. I specialize in bridging the gap between engineering constraints and user needs, ensuring that even the most complex internal and partner-facing tools are as intuitive as they are powerful. I believe the strongest design organizations are built on a foundation of psychological safety and a \"puzzle piece\" approach to talent: leveraging complementary skill sets rather than interchangeable roles. Whether leading global teams of 10+ through corporate acquisitions or guiding students through intensive UX/UI curricula at EdX and ThriveDX bootcamps, my goal is to act as a force multiplier for others. I thrive on mentoring designers to move beyond prescriptive outputs toward strategic, business-led outcomes. I am most energized when working in the messy, ambiguous middle of digital transformation. I have a proven track record of architecting systems that drive measurable results, such as leading a net-new white-label platform that increased revenue by 34% YoY and turning a 2.2-star government app into a 4.5-star success. From \"zero-new-backend\" overhauls to Fortune 500 ecosystem transformations involving both consumer apps and internal Order Management Systems, I focus on the operational frameworks that allow products to function at a global scale.As the industry evolves, I am actively exploring how AI-augmented workflows can serve as a strategic partner in the design process. I maintain a continuous learner mindset, experimenting with Generative AI to accelerate research synthesis and rapid prototyping while preserving the essential humanity of our craft and our world. Based in the Boulder area, I am committed to building trusted, helpful experiences that solve real-world problems through elegant and innovative design leadership.
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