Sejal Lad
Visual Merchandiser @Marks and Spencer
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WORK HISTORY
Visual Merchandiser @Marks and Spencer
Oxfordshire, GB
EDUCATION
Raj Computers
Certificate, Accounting/Bookkeeping
University of Mumbai
Bachelor's in Mass Media, Business, Management, Marketing, and Related Support Services
Oxford Brookes University
Master’s in Management, People Management
ABOUT SEJAL LAD
Oxford Brookes University Master’s student with a focus on People Management, currently working as a Customer Service Staff at The Range. Known for handling customer interactions with confidence and empathy while managing queries, collections, and returns efficiently. Recently promoted to the customer service desk, contributing to a smoother customer experience. Previous roles at The Range and John Lewis & Partners enhanced skills in teamwork, customer satisfaction, and operational efficiency. Motivated to empower teams and streamline processes, leveraging a strong foundation in retail and a passion for creating positive customer experiences.
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