Seirah W.

About Seirah W.

I am Experienced, passionate & client focused Assistant Manager with a demonstrated history of working in the property management industry. I am familiar with High rise, mid rise & garden style apartments from class A to Class C.Skills:Experience in Yardi & OnesiteExcellent Marketing skills Excellent social media skills with Instagram Facebook & tik tokEfficient scheduler with great memory3+ years of sales & marketing skillsExcellent customer service and interpersonal skillsTechnologically savvy and able to learn new programs quickly and able to troubleshoot common issues.Generating leasesPosting RentGenerating renewalsTime ManagementleadershipAdministrative experienceCall Servicetax credit/ MPDU processing

Experience

1. Community Manager

   Green Key Resources

   Jan 2025 — Present · Gaithersburg, MD, US

   Community Manager | Housing Opportunities Commission of Montgomery CountyContracted via GreenKey ResourcesI serve as a Community Manager for the Housing Opportunities Commission of Montgomery County (HOC), overseeing the daily operations of multiple affordable housing communities while ensuring compliance with federal housing regulations and fostering exceptional resident satisfaction. My responsibilities include- Coordinating property management, occupancy, and maintenance efforts to meet the needs of residents and ensure the smooth operation of scattered-site properties- Serving as a liaison between residents, contractors, boards, and Resident Associations to facilitate communication and community engagement- Managing leasing activities, including resident move-ins and move-outs, marketing available units, and assisting applicants through the Housing Path Waitlist process- Collecting and processing rent payments, supporting budget creation, and assisting with compliance audits and reports- Supervising routine and preventative maintenance efforts while addressing tenant concerns to maintain a safe and welcoming living environment- Supporting regional and property managers with financial reporting, variance analysis, and lease enforcement- Cultivating strong tenant relationships and responding promptly to inquiries and issues. In this role, I combine strategic planning and hands-on leadership to enhance operational efficiency, meet affordable housing needs, and foster vibrant communities.

Education

• Morgan State University

  Bachelor's degree, Social Work

• Walter Johnson High School

  High School Diploma

• Walden University

  Bachelor's degree, Social Work