Sehajpreet Kaur
SWE @ Microsoft | Ex-intern @ Microsoft
- Role
- Software Engineer at Microsoft
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Sehajpreet Kaur
I am a Software Engineer at Microsoft, working within the Dynamics 365 team to create…
Experience
Software Engineer
Jul 2024 — Present · Bengaluru, IN
Developed features within the Dynamics 365 platform to meet customer requirements and enhance system functionality.• Authored and executed unit and functional tests to validate code quality and system functionality, leading to a reduction inpost-deployment issues.• Enhanced conversation assignment reliability by resolving agent presence synchronization issues and debugging custom assignmentrules, resulting in improved agent availability tracking and automated conversation assignment.• Developed and maintained end-to-end API automation tests, reducing manual testing effort and improving PR validation efficiencywhile working towards 100% test reliability.• Participated in DRI rotations to investigate and mitigate customer-reported incidents promptly, ensuring high levels of customersatisfaction.• Created detailed documentation for implemented features and bug fixes, improving team knowledge transfer and developmentprocesses.• Engaged in peer code reviews and technical discussions with senior engineers to drive code quality and deepen product architectureunderstanding.
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