Seeta Thapa

About Seeta Thapa

Currently, as a claims associate, I leverage my analytical and problem-solving skills to process insurance claims with accuracy and efficiency while maintaining exceptional customer service. My attention to detail, critical thinking, and empathetic support skills enable me to excel in this role.As an ICU nurse, I have developed a compassionate personality while also acquiring clinical expertise in providing critical care to patients. My experience in managing ventilators, administering medications, and monitoring vital signs helped me transition into an administrative role as a clinical coordinator. Here, I developed strong leadership skills, trained staff, managed budgets, and ensured compliance with regulations to provide high-quality care.

Experience

1. Relationship Manager

   Nova Benefits

   Oct 2024 — Present · Bangalore Urban, IN

   As a Relationship Manager at Nova Benefits, I specialize in fostering and maintaining strong client relationships, ensuring their needs are met with exceptional customer service. With a deep understanding of insurance regulations and compliance requirements, I serve as the primary point of contact for clients, proactively addressing queries and collaborating with sales and account management teams to identify growth opportunities. I am skilled in building strong client relationships, conducting strategic business reviews, and executing cross-selling initiatives. I am committed to ethical practices and business growth through long-term client relationships.

Education

• Suresh Gyan Vihar University

  Master's degree

  2021 — 2023

• Global College of Nursing

  Bsc

  2015 — 2019