Seemab Fareedi
Head, Payments Operations & Customer Service
- Role
- Head, Payment Operations & Customer Service at Bajaj Finserv
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Seemab Fareedi
Currently leading Centralised Operations team @ Bajaj Finance Pune, India. Am responsible for Central Loan Operations, Partner Mgmt, SME,Process Compliance, Reconciliation & handling core card backend processes. My Goal is to build a career as a top of the line professional obtaining the synergies from functional & technical qualifications in the domain of payments. Prepaid Instruments are domain expertise and am absolutely positive that Prepaid is the way forward.Specialties: My area of expertise is Operational excellence, Product development, Customer Experience and Process Management.My exhaustive but excellent Knowledge in the payment domain and my experience of Card Industry helps me to specialize in both prepaid and postpaid products. Am especially upbeat about mobile payments viz. UPI & Contactless Payments as it has the potential completely revolutionise payment Infrastructure of India.
Experience
Head, Payment Operations & Customer Service
Feb 2020 — Present · Pune, IN
Education
Vidya Mandir High School, Vikhroli
SSC
1987 — 1990
Indian School of Business
Postgraduate Degree
Skills
- Business Planning
- Operations Management
- Crm
- Product Development
- Negotiation
- Smart Cards
- Strategy
- E-Commerce
- Mobile Payments
- Payments
- Gift Cards
- Customer Relations
- Relationship Management
- Outsourcing
- Pos
- Business Development
- Leadership
- Payment Systems
- Electronic Payment
- Business Strategy
- Vendor Management
- Business Analysis
- Product Management
- Acquiring
- Account Management
- Credit Cards
- Management
- Team Leadership
- Strategic Planning
- Payment Card Processing
- Customer Satisfaction
- Banking
- Team Management
- Strategic Partnerships
- Project Management
- Business Process Improvement
- Pre-Sales
- Loyalty Programs
- Debit Cards
- Customer Service
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