Seema Wagle
VP L&D, Internal Communication & PR at eClerx
- Role
- VP L & d & Internal Communication Pr at eClerx
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Seema Wagle
As a business leader, with more than 15 years of experience in learning and development…
Experience
VP L & d & Internal Communication Pr
Jul 2017 — Present · Maharashtra, IN
Domain and Market IntelligenceStrategized leadership capability series of deep understanding of our clients organization, challenges, strategic priorities, and industries. globally. Designed end to end delivery centre on horizontal, vertical and client insights (in the form of webinars, newsletters) to service delivery managers in India and client engagement managers onshore. Designed continuous learning model on domains through a series of guest talks by industry experts – targeted at the firm\'s middle management team – to provide young managers with an outside-in perspective on domain knowledgeVoice and Accent Neutralization and Culturalization TrainingDesigned training operations knowledge transfer process for the BPO vertical and set up a culturalization training strategy for executives in customer support roles. Team of five specialist facilitators helps on-board new employees – via 80 hours of intensive and practical training.
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