Seema Sivajirao

Assistant General Manager @Kfc Taco Bell

Barrie, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2023 — Present

Assistant General Manager @Kfc Taco Bell

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Barrie, ON, CA

Supported the General Manager in overseeing daily operations and ensuring smooth business performance. Supervised, trained, and motivated a team of 40 employees to deliver excellent customer service and achieve operational goals. Managed scheduling, payroll, and labor cost control to optimize workforce efficiency. Monitored financial performance, including budgeting, sales targets, and expense management. Implemented company policies, health & safety standards, and compliance requirements. Handled customer escalations and resolved issues to maintain high satisfaction and loyalty. Assisted in recruitment, onboarding, and performance evaluations of staff. Coordinated with cross-functional teams to improve processes and drive continuous improvement. Supported marketing initiatives, promotions, and community engagement to grow brand presence. Acted as second-in-command, making key operational decisions in the absence of the General Manager

EDUCATION

N/A

Cambrian College

Graduate Certificate, Business Analytics

N/A

Amrita Vishwa Vidyapeetham

Master of Computer Applications - MCA, Computer Science

N/A

Cambrian College

Graduate Certificate, Project Management

N/A

MMK & SDM Women's College

Bachelor of Computer Applications

ABOUT SEEMA SIVAJIRAO

I am currently an Assistant General Manager at KFC/Taco Bell, where I oversee operations and lead a team of 35+ employees. In this role, I focus on driving operational excellence, maintaining a 95%+ customer satisfaction rate, and boosting team productivity through effective leadership, training, and process optimization.Previously, I worked as a Project Coordinator Intern at Relamco, where I improved project delivery efficiency by 15% through structured scheduling and tracking, enhanced cross-functional collaboration by 20%, and supported process improvement initiatives that increased operational efficiency by 35%.My earlier experience as a Claims and Appeals Representative Associate at XL Health Corporation helped me strengthen my skills in claims processing, appeals resolution, and client service.I hold a Master of Computer Applications and dual Graduate Certificates in Business Analytics and Project Management from Cambrian College. My technical skills include Python, R, SQL, Power BI, and Tableau, along with a Lean White Belt certification that grounds me in process improvement methodologies.What sets me apart is my ability to combine operational leadership with data-driven decision-making, enabling me to deliver measurable improvements in team performance, efficiency, and business outcomes. I am passionate about applying both my management experience and analytical skills to contribute to organizational success and strategic growth.

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Seema Sivajirao — Assistant General Manager at Kfc Taco Bell in Barrie, ON, CA | Unifers