Seema Singh
IT Operation/IT Service Level Management/ Service Delivery/Change Management/Incident Management/ITIL V3 certified
- Role
- Senior Process Specialist at Ericsson
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Seema Singh
Result-oriented, process-focused ITSM Professional with more than 12 years of experience in IT service delivery, Service Operation, incident management, change management, process improvement, team building, and cloud-based service management. I am currently working with Ericsson India.Skill: Incident management, Change Management, service delivery, client management, SLA management, process improvement, team building, ITIL.
Experience
Senior Process Specialist
Jan 2022 — Present · IN
I got Promoted
Education
GNIT(Greater noida institude of technology),UPTU
Master’s Degree, MCA
2008 — 2011
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