Seema Gajakos

About Seema Gajakos

I am a strategic leader with over 25 years of experience advancing enterprise learning ecosystems and workforce development for global organizations.Currently, as General Manager at WNS, I architect and execute the learning technology strategy for a global workforce of employees across 14 countries. By integrating LMS, LXP, and advanced analytics, I have successfully driven a 30% increase in learning engagement and a 25% reduction in operational costs. Global Recognition & Excellence:Our teams have consistently achieved industry-leading recognition, setting a global benchmark for excellence:• ATD BEST Awards: 5 consecutive years of recognition for enterprise-wide success. • Brandon Hall Gold Excellence Awards: Multiple wins (2020–2025) for high-impact learning programs. • Bellwether Sustainable Innovation Award: Recognized for pioneering sustainable learning technology solutions. Pioneering the Future of Work with AI:I am at the forefront of Agentic AI in HR, having delivered proof-of-concepts that automate content curation and personalize learner engagement. Governance & Sustainability:I specialize in aligning L&D investments with high-stakes global standards:• Audit Readiness: Deliver 100% data reliability for ESG, DJSI, and Eco-Vadis sustainability assessments. • Executive Partnership: Trusted advisor to C-suite leaders, aligning learning investments with strategic business priorities and \"Future-of-Work\" goals.

Experience

1. General Manager HR Learning Experience & Technology

   WNS

   Apr 2022 — Present · IN

Education

• Masters in Business Administration (HR)

  Sikkim Manipal University, Human Resource

  2008 — 2010

• Aptech Computer Institute

  Higher Diploma In Software Management, Software Management

  1995 — 1999

• Instructional Designer & Content Writer

  Vibrant Wavelength Pvt Ltd., Certified on Instructional Design & Content Writing Course

  2007 — 2007

Skills

• Technical Training
• Snagit
• Hands-on Training
• Organizational Development
• Training Delivery
• Program Management
• Learning Technologist
• Employee Engagement
• Blended Learning
• Camtasia
• Learning Management Systems
• Addie
• Digital Learning
• Organizational Learning
• Multimedia
• Instructional Design
• Learning Management
• Training
• E-Learning
• Data Analytics
• Graphics
• Captivate
• Adult Education
• Content Development
• Team Management
• Project Management
• Performance Management
• Employee Training
• Instructor-Led Training
• Distance Learning
• Soft Skills
• Needs Analysis