Seema Dua
Efficient Corporate Travel Agent Streamlining Business Trips for Maximum Productivity
- Role
- Test Specialist at Coforge
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Seema Dua
Customer service \"Extensive 10+ Years in the Travel Industry: A Close-Up…
Experience
Test Specialist
Jul 2024 — Present · Noida, IN
Results-driven Test Specialist with 14 years of experience in the travel technology domain, specializing in Global Distribution Systems (GDS) such as Amadeus, Sabre, and Galileo. Skilled in functional, integration, and regression testing of airline reservations, ticketing, and fare management systems. Strong expertise in API/web services testing, defect tracking, and end-to-end validation of booking flows. Adept at creating test plans, designing test cases, executing manual and automated tests, and collaborating with cross-functional teams to ensure seamless system performance and customer satisfaction.Core Competencies • GDS Systems: Amadeus, Sabre, Galileo, Travelport • Testing Types: Functional, Integration, Regression, UAT, API Testing • Tools: JIRA,(if automation involved) • Domain Knowledge: Airline reservations, ticketing, fares, PNR management, schedule changes, refunds/exchanges • Skills: Test case design, defect management, root cause analysis, requirements validationExperience Highlights • Performed end-to-end testing of flight booking, cancellations, reissues, and refund processes through Amadeus/Sabre GDS. • Validated fare rules, pricing, and tax calculations across multiple carriers. • Conducted API testing for booking engines integrated with GDS platforms. • Collaborated with developers, business analysts, and airline clients to resolve defects and optimize system performance. • Ensured compliance with IATA standards and airline industry regulations.
Education
Indira Gandhi National Open University
Master in travel and tourism
2015 — 2021
DAV public school
Commerce with Physical Education
1997 — 2006
D.A.V. Public School - India
Master in Travel and Tourism
2015 — 2021
Indira Gandhi National Open University
Bachelor in Tourism
2006 — 2010
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