Edytte Key Hara

About Edytte Key Hara

Making the Impossible Feel Inevitable Through Strategic Program ExcellenceStrategic Program Executive with 15+ years transforming enterprise initiatives into measurable outcomes. At Microsoft, I\'ve accelerated $1B+ secure cloud adoption, launched $50M+ annual offerings, and driven AI-enhanced operations across global ecosystems.Core Impact:• Accelerated $1B+ in secure cloud adoption and $50M+ cybersecurity offering launch in half typical time• Enabled $3M monetized support revenue through strategic delivery innovation • Boosted C-suite engagement 10x through ABM-aligned communications - ITSMA Marketing Diamond Award winner• Led AI-enhanced operations using Copilot to build agents and workflows enhancing enterprise productivity• Orchestrated 75+ vendors and 50+ stakeholders for immersive executive experiences doubling insight yieldWhat Sets Me Apart:I bridge executive vision and operational reality through systematic frameworks that deliver velocity without compromising quality. Whether managing restricted access offerings for sensitive public sector customers or transforming compliance frameworks into formal business portfolios, I architect solutions that exceed stakeholder expectations.Leadership Foundation:Search and Rescue missions, Division I athletics, and three Ironman finishes shaped the resilience and precision I bring to every enterprise challenge. Winner of Microsoft\'s \"Go Getter\" Award for fast-tracking delayed offering realignment.CONTACT ME FOR:Chief of Staff and strategic business and product leadership roles where AI-enhanced operations, executive alignment, and proven delivery excellence drive organizational transformation. e••••••••@outlook.com | 42••••••17 | Clovis, CA

Experience

1. Customer Success & Program Strategy Lead

   Microsoft

   Oct 2025 — Present

   Operate at the intersection of strategy and execution, converting complex platforms and data into decisions, operating models, and outcomes that scale across teams and customers.Led complex, cross‑functional enterprise initiatives translating technical delivery, operational signals, and customer data into executive‑level decision frameworks influencing adoption, investment prioritization, and customer outcomes.Designed and scaled operating models, dashboards, and execution mechanisms—defining requirements, ownership, success measures, and cadences—to bridge executive strategy with day‑to‑day delivery across engineering, product, sales, and customer teams.Shifted organizations from activity‑based reporting to outcome‑driven narratives, improving clarity, stakeholder alignment, and leadership confidence in customer health, delivery effectiveness, and portfolio performance

Education

• University of Cambridge

  Cambridge International Diploma in Management, Managing Information

• Thunderbird School of Global Management

  Degree Global MBA - Emerging Markets: Asian and African Business Trends, International Business

• Columbia University

  BA, Economics & Politcal Science

Skills

• Requirements Gathering
• Triage
• Cross-Functional Team Leadership
• Marketing Strategy
• User Stories
• Requirements Management
• Strategy
• Business Intelligence
• Business Planning
• Data Visualization
• Program Management
• Visual Presentations
• Product Management
• Scrum
• Emerging Markets
• Idea Incubation
• Team Leadership
• Strategic Planning
• Public Speaking
• Agile Methodologies
• Executive Reporting
• Data Analysis
• Product Design
• Microsoft Office
• Business Analysis
• Presentations
• Project Planning
• Process Improvement
• Leadership
• Business Development
• Virtual Teams
• Competitive Analysis
• Priority Management
• Customer Experience
• Start-Ups
• Cloud Computing
• Marketing Communications
• Saas
• Community Outreach
• Business Process Improvement