Santiago Edreira

VP IT Services @Grupo Arcor

Buenos Aires, AR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2019 — Present

VP IT Services @Grupo Arcor

EDUCATION

1999 — 2004

University of Buenos Aires

Bachellor in Information Systems

1985 — 2000

St Nicholas English School

Bachiller Bilingue

2013 — 2014

Universidad Torcuato Di Tella

Management Development Program

SKILLS

Sales OperationsSoftware Project ManagementCrmItilPlaneamiento De ProyectosVentasProject ManagementDesarrollo EmpresarialGestión De Relaciones Con ClientesLiderazgoErpPrestación De ServiciosIncident ManagementOutsourcingManagementOficina De Gestión De ProyectosSalesService DeliveryAchieving ResultsOperaciones De VentaMarketingGestión De Proyectos De SoftwareComputación En La NubeSales ProcessProblem SolvingSistemas De Planificación De Recursos EmpresarialesOracleResult OrientedMercadotecniaCustomer SupportCustomer SatisfactionBusiness DevelopmentBiblioteca De Infraestructura De Tecnologías De InformaciónLiderazgo De EquiposPre-SalesResolución De ProblemasGestión De ProyectosPmoLeadershipProject Planning

ABOUT SANTIAGO EDREIRA

Experienced Professional with a Passion for Problem Resolution and Results-Oriented SolutionsWith a diverse background spanning various IT roles and industries, I bring a wealth of experience and expertise to the table. My journey began in Technical Support, where I spent four years honing my skills in problem resolution within the Automotive and Insurance sectors. Transitioning seamlessly into sales support roles within the IT Industry, I spent over five years cultivating a deep understanding of customer satisfaction and effective leadership.Since 2011, my focus has been on driving IT Infrastructure Operations and Service Delivery in the Consumer Goods Industry. I am dedicated to ensuring seamless service delivery, both internally and externally, while maintaining a sharp focus on customer satisfaction. My approach is rooted in a results-oriented mindset, coupled with a keen understanding of the complexities of IT operations.Key Skills and Specialties:Problem ResolutionResults-Oriented SolutionsCustomer (Internal/External) SatisfactionLeadership in IT OperationsService Delivery ExcellenceI thrive in dynamic environments, leveraging my unique blend of technical expertise and commercial acumen. My goal is to make a meaningful impact by fostering a culture of excellence, efficiency, and innovation within every role I undertake.

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Santiago Edreira — VP IT Services at Grupo Arcor in Buenos Aires, AR | Unifers