Sébastien Buffier
Chief Customer Officer @Simplifia
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WORK HISTORY
Chief Customer Officer @Simplifia
At Simplifia, we believe it should be possible to experience the grief of losing a loved one with peace of mind.To achieve this, we create powerful and user-friendly softwares and services to help your funeral home grow.Simplifia supports your digital transformation with a 3-in-1 funeral solution- A custom-configured funeral software (ERP) to simplify your daily tasks- Digital solutions to increase your local visibility and online reputation- Services to help bereaved families and build loyalty.
EDUCATION
Emlyon Business School
Specialized Master (M.S.)
Université Claude Bernard Lyon 1
Master of Science (M.Sc.)
SKILLS
ABOUT SÉBASTIEN BUFFIER
With 15 years of experience in driving customer-centric strategies, I have a proven track record of optimizing customer value which directly results in reducing churn and increasing recurring revenue. My diverse experience across Madagascar, Mauritius, France, Switzerland, Germany, and the US provides a unique global perspective in delivering exceptional customer success.
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