Sebastiano Mastrandrea
Director of Guest Services @Playground
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WORK HISTORY
Director of Guest Services @Playground
EDUCATION
Vanier College
DEC, Commerce
Concordia University
BCOMM, Finance & Management
ABOUT SEBASTIANO MASTRANDREA
Over 15 years of experience in managing and leading teams and still consider myself a student of leadership. Still eager to learn more about leading people and inspiring to give their very best everyday. Over the years I have developed a high level of experience working in unionized environments and with labor issues pertaining to collective bargaining agreements. My experiences range from managing multi-unit operations with large scale, high volume banquet centers, to managing four international multi-million dollar restaurants, to finally ownership. My experience in the hospitality industry has given me the capability to analyze customer needs and deliver unforgettable guest experiences at all levels. I have managed teams of up to 100 employees and events of over guests. Experience with developing coaching and mentoring associates with the progression of their careers as well as their personal development plans.I possess strong proven leadership skills which create a working environment that embodies teamwork and trust. My ability to create lasting relationships with my team members and earn their respect is by far my greatest asset.
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