Sebastiano Ligato
Head of Delivery Operation @Just Eat Takeaway.com
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WORK HISTORY
Head of Delivery Operation @Just Eat Takeaway.com
London, GB
Responsible for defining and executing the long-term strategy for the UK and Ireland delivery network by collaborating with global stakeholders, the role involves driving scalability, profitability, cost-per-order optimisation, courier engagement, and safety.
EDUCATION
London South Bank University
BA, tourism and hospitality management
SKILLS
ABOUT SEBASTIANO LIGATO
Strategic and results-driven senior leader with 20+ years of experience optimizing multi-site operations within the hospitality, customer service, and logistics industries. Proven track record of scaling businesses, driving cost efficiencies, and leading high-performing teams across global markets. Adept at transforming underperforming operations, reducing costs, and implementing data-driven strategies that enhance profitability and operational efficiency. A hands-on leader with deep expertise in talent development, stakeholder management, and large-scale system implementations. Passionate about innovation, continuous improvement, and delivering exceptional customer and business outcomes.
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