Sebastian Hetman
Manager Core Customer Service Systems @BioNTech SE
Signup · Get unlimited contacts
WORK HISTORY
Manager Core Customer Service Systems @BioNTech SE
Berlin, DE
EDUCATION
Poznan University of Technology
Bachelor of Science/Engineer
Poznan University of Technology
Master of Science
SKILLS
ABOUT SEBASTIAN HETMAN
Focused and energetic. Leads by example, striving for growth and mastery on both team and product levels. Enables others to shine. Sets direction by finding a journey that both customers and the team want to join. Tends to bring out the best in people. At-a-glance facts- 13 years of experience in Tech and IT. Five in Product Space. Four in Risk Management- A number of success stories of creating pockets of agility and common sense- Led teams of up to 6 direct reports. Promoted their work and helped them build their careers- Achieved cost saving through automation and better business intelligence. How do I work with products- For me, a strong product owner acts as the de-facto head of product. Meaning, I feel accountable for the product\'s success, regardless of circumstances. As a product owner, my first job is identifying a compelling product vision and product strategy. A core WHY of the product. A story that both the stakeholders and the development team want to take part in. Then I make that aspiration a reality- Through releasing early and often, and seeking feedback, a product team turns uncertainty and ambiguity into testable hypotheses and a remarkable product they are proud of- The trick is making that happen within the existing constraints. How do I work with people- A mentor, who was much smarter than me (and still is), told me that a great manager spends half of his time removing obstacles the team is facing and the other half promoting the team\'s work. I would add, that a great leader creates the sort of environment where people feel safe to experiment and grow, and learn from their mistakes.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.