Sebastian Gläser

Processmanager @Vattenfall

Berlin, DE

Led the integration of new hardware onboarding processes into existing sales and CRM systems, reducing manual effort and improving system accuracy- Structured and optimized offer creation workflows, improving time-to-quote and reducing friction between sales and delivery teams- Initiated cross-functional workshops and stakeholder reviews to align international teams and accelerate implementation cycles- Supported product architecture definition for new market segments and coordinated process rollouts across three countries- Designed and implemented process templates in Microsoft Dynamics to ensure harmonization across local markets.Focus Areas: Process Design, CRM Optimization, Stakeholder Alignment, Sales Enablement, Digital Transformation