Sebastian Ferry

About Sebastian Ferry

Very knowledgeable food & beverage professional looking to grow a career within leadership roles.

Experience

1. Cash Coordinator (Food & Beverage) - Epic Universe

   Universal Orlando Resort

   Jan 2025 — Present · Orlando, FL, US

   Oversees all funds for multiple food & beverage venues within Dark Universe by pulling and dropping cash drawers at the beginning and end of the day, processing refunds for guests, and conducting spot audits to ensure cash drawers are even throughout each shift-Reports and documents any overages and shortages for bartenders, vendors, and quick service associates by utilizing both spot audit data and cart inventory summary sheets for each cash till at the end of the day-Ensures all VIP parties receive exceptional service by promptly reserving table(s), escorting parties to assigned table(s), and processing any VIP meal vouchers with tour guides-Utilizes UKG timekeeping software to create daily break sheets to ensure enough coverage in each position/area, determines the appropriate break times for each scheduled team member, and proposes early release requests for leadership approval-Assist management with TSAT initiatives; count inventory at the end of each month; train and coach team members on the responsibilities and duties of each position; ensure all food safety, responsible vending, and compliance training are up to date; and perform end-of-shift walks when needed.

Education

• Florida Atlantic University

  Hospitality & Tourism Management, Hospitality Administration/Management

  2017 — 2021

• Florida Atlantic University - College of Business

  Hospitality Management