Seb Payas
Operations Manager (Uk) @Virtuoso
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WORK HISTORY
Operations Manager (Uk) @Virtuoso
Responsible for the delivery of Managed Services and Professional Services to global clients that leverage the Microsoft cloud. Daily responsibilities include:Responsible for the following teams: Service Desk, Centralised Services (manages MSP platforms and proactive management of customers), Alignment Engineering, Professional Services (pre-sale, project delivery and PMO) and vCIO (account management) teams Line management of Team LeadersCustomer escalations and satisfactionService level managementService improvement Customer onboardingCompliance with ISO27001 and
EDUCATION
Sir Joseph Williamsons Mathematical School
GCSEs
ABOUT SEB PAYAS
Operations Manager at Virtuoso
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