Sean Steinberg

About Sean Steinberg

Throughout my career, I have proven myself to be an innovative Research and Insights Leader with 9 years of experience delivering actionable solutions that drive customer and employee engagement across digital marketing campaigns. I am adept at leading end-to-end research projects, collaborating cross-functionally, and leveraging data visualization tools. I have an excellent history of transforming research reports into strategic insights, driving revenue growth through data-driven decision-making, and automating complex reporting processes to improve efficiency.

Experience

1. Insights Director, Ad Measurement, Customer Success

   DISQO

   Jan 2022 — Present · Detroit, MI, US

   I manage over $4 million in recurring advertising and cross-channel effectiveness campaigns for Fortune 500 companies. My approach is rooted in delivering exceptional client service through a customer-first methodology. I work closely with internal teams and clients to optimize campaign performance by leveraging data insights to ensure strategic alignment with client objectives. I also lead the onboarding and training of new hires, ensuring they develop a deep understanding of our processes and tools. My role involves managing over 20 individual campaigns, ensuring consistent results and high client satisfaction.•I transformed data-heavy presentations into story-focused, actionable deliverables, improving client feedback on clarity and usefulness.•My efforts in assessing and enhancing the value proposition of our services, based on client feedback, led to tangible improvements.•I increased revenue for a major client by 250%, expanding the project scope to over $2M annually and securing long-term commitments.•My initiative to automate reporting processes reduced manual labor by over 3 hours per user, increasing accuracy across campaigns.•I collaborated with cross-functional teams to align sales and product strategies with client needs, boosting customer satisfaction.•My live campaign optimizations provided real-time insights, improving advertising effectiveness for clients.•I developed strategic surveys and data analytics plans that uncovered deeper insights into customer behavior and brand performance.•My tailored research designs and analysis secured ongoing client renewals, driving sustained business growth.

Education

• Michigan State University

  Bachelor of Arts - BA, Communications with Public Relations Specialization

  2010 — 2014

Skills

• Retail
• Nonprofits
• Facebook
• Public Speaking
• Merchandising
• Social Networking
• Public Relations
• Fashion
• Social Media
• Banking
• Social Media Marketing
• Fundraising
• Marketing Strategy
• Customer Service
• Loans
• Mortgage Banking
• Sales