Sean R.

About Sean R.

I’m a global enablement leader who builds the systems, processes, and programs that empower revenue teams to perform at their best. Over the past decade, I’ve led enablement strategy and operations for high-growth SaaS companies helping them grow from $25M to $400M+ ARR. My teams have accomplished this by translating business goals into scalable frameworks that drive measurable impact across sales, success, and services.My work spans the full enablement ecosystem: onboarding, methodology, content, tools, and analytics. I’ve launched global onboarding programs that shorten ramp time, improved win rates through data-driven training, and implemented operational rigor that boosts transparency, accountability, and alignment across GTM functions. I thrive on connecting strategy to execution; ensuring every program ties back to productivity and performance outcomes.Colleagues describe me as collaborative, transparent, and people-first. I believe great enablement starts with trust, clarity, and disciplined execution. And I’m at my best when building cross-functional partnerships that help teams grow and win together.

Experience

1. Principal Gtm Enablement Manager, Enterprise

   Intercom

   Dec 2025 — Present

   Building go-to-market enablement as Intercom scales its Enterprise motion. Partnering closely with Sales Leadership, Product Marketing, Operations, and R&D to equip Enterprise Account Executives and Relationship Managers to navigate complex buying groups, articulate strategic value, and win large-scale, multi-stakeholder deals.Focused on designing and delivering high-impact enablement programs, sales plays, and messaging frameworks that support enterprise discovery, technical integration, executive alignment, and procurement navigation. Driving onboarding, continuous learning, and coaching while using data from platforms like Gong and Salesforce to measure impact and improve sales performance.Supporting Intercom’s mission to deliver exceptional customer experiences. Helping Enterprise teams tell a compelling value story around AI-powered solutions like Fin and the Intercom Customer Experience Suite.

Education

• Victor Valley College

  General Studies

  2005 — 2007

• Brigham Young University - Idaho

  Communication and Media Studies

  2010 — 2012

Skills

• Photography
• Press Releases
• Event Management
• Creative Writing
• Salesforce.com
• Copywriting
• Web Design
• Social Networking
• Social Media
• Learning Management Systems
• Online Marketing
• Excel
• Mentoring
• Leadership Development
• Microsoft Office
• Sales
• Critical Thinking
• Leadership
• Adobe Creative Suite
• Customer Service
• Marketing
• Copy Editing
• Public Relations
• Internal Communications
• Media Relations
• Microsoft Word
• Team Leadership
• Public Speaking
• Event Planning
• Blogging
• Management
• Research
• Editing
• Wordpress
• Word
• Graphic Design
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Writing