Sean Perriera

About Sean Perriera

I’m an operations and people leader with 10+ years of experience building high-performing teams and improving onboarding, training, and internal workflows. My background in Customer Experience has given me a strong foundation in communication, process design, and cross-functional collaboration, all centered on creating great experiences for both customers and employees.Currently, I’m expanding that foundation into People Operations, supported by my pursuit of the aPHR certification. I’m passionate about helping new hires feel confident and supported from day one, refining processes that make teams more efficient, and ensuring employees have the tools and clarity to thrive.I bring a detail-oriented, people-first mindset and thrive in fast-moving environments where adaptability and empathy matter just as much as efficiency. Deeply committed to building inclusive, psychologically safe teams where people feel supported, respected, and empowered to grow.

Experience

1. Associate Manager, Customer Experience

   Ramp

   Oct 2025 — Present

   At Ramp, I lead a distributed team of customer experience professionals. My role combines people leadership, performance coaching, and process improvement — ensuring that our employees feel supported, developed, and empowered to deliver exceptional experiences.I focus on building systems that make work easier and more rewarding. That includes developing feedback frameworks, refining training programs, and creating space for meaningful career conversations.

Education

• York University

  Bachelor of Business Administration - BBA