Sean Patrick Green
Field Service Technician @ Corewell Health | A+ Certified | Google IT Essentials |
- Role
- Field Service Technician Projects & Warehouse Specialist at Corewell Health
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Sean Patrick Green
I specialize in enterprise hardware refreshes, device configuration, and client support…
Experience
Field Service Technician Projects & Warehouse Specialist
Nov 2024 — Present · MI, US
Executed enterprise deployment of 5,600+ Lenovo M75Q/M70s, performing disk imaging, BIOS updates, and domain integration to support Corewell Health’s Windows 11 migration, ensuring minimal disruption to clinical and administrative workflows- Supported the rollout of Microsoft Intune MDM, configuring device compliance policies, app deployment profiles, and conditional access rules to streamline endpoint management and enhance security across the organization- Installed and maintained Imprivata OneSign and Epic Hyperspace, troubleshooting SSO failures, certificate issues, and EHR access latency to ensure seamless clinician authentication and system performance- Administered full asset lifecycle operations using ServiceNow and Asset Track, including intake, tagging, deployment, reclamation, and disposal of IT hardware, maintaining audit-ready documentation and improving inventory accuracy- Provisioned and staged Windows and iOS endpoints with standardized configurations, encryption protocols, and enterprise applications, enabling rapid deployment and reducing onboarding time for new users- Configured and deployed Mobile Heartbeat on iPhones, integrating secure VoIP and messaging capabilities for clinical staff, and resolving provisioning errors and connectivity issues to maintain communication reliability- Diagnosed and repaired legacy hardware, performing component-level replacements (RAM, SSDs, motherboards), BIOS resets, and OS reinstalls to extend device usability and prepare refurbished systems for redeployment or donation- Delivered Tier 1–2 technical support across departments, resolving hardware/software incidents, managing service tickets, and fulfilling equipment requests in alignment with SLA targets and user satisfaction metrics- Coordinated e-waste disposal and data sanitization processes using certified tools and procedures, ensuring compliance with HIPAA and environmental regulations.
Education
Per Scholas
Information Technology
Riverview Community High School
High School Diploma
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