Sean Johnson
IT Systems Analyst | 7+ Years in Endpoint & Infrastructure Ops | Hybrid Support & Escalation Management |
- Role
- IT Systems Analyst at Penta Group
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Sean Johnson
Seasoned IT professional with 7+ years supporting endpoint infrastructure and hybrid environments. I\'ve managed escalations, led regional-level ticket operations, and optimized support workflows. Skilled in remote troubleshooting, vendor coordination, and SLA-driven delivery. Actively seeking roles in IT leadership, systems administration, or infrastructure operations
Experience
IT Systems Analyst
Oct 2025 — Present · New York, NY, US
Education
City Tech, CUNY
Associate’s Degree, Computer Information Systems
2012 — 2015
Clara Barton High School
High School Diploma
2008 — 2012
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