Sean Hjorth

About Sean Hjorth

I thrive at the intersection of big‑picture ideas and meticulous attention to detail. As a mentor and advisor, I model the behaviors I expect from others and practice what I preach. I’m energized by helping others grow, building clarity out of complexity, and shaping scalable solutions that drive meaningful impact. I embrace technology to solve business challenges creatively and efficiently, always seeking purposeful innovation. I adapt my communication style to diverse audiences, ensuring my presentations and writing resonate effectively. Acting with integrity, embracing diversity, and adding value in every interaction are my guiding principles. My approach is proactive and decisive, yet always grounded in collaboration and empathy - because the best outcomes happen when people feel empowered, connected, and inspired.I aim to leave people, processes, and programs better than I found them.AREAS OF EXPERTISE: Business process improvement & documentation, training, instructional design, partner enablement & support, change management, business analysis/strategy, cross-functional collaboration, consulting (internal & external customers), user-centric design, HR management solutions (including performance management, succession planning, learning management, compensation planning, recruiting, onboarding, and career planning)SOFTWARE EXPERTISE & TECHNICAL SKILLS: Cornerstone Galaxy (Core, Learning Management, Immerse), GenAI prompt engineering, Clipchamp, EasyGenerator, Asana, Tableau, SharePoint, MS Project, Power Automate, Visio, Jaspersoft Reporting, Smartsheet, SQL, JavaScript, HTML, CSS

Experience

1. Senior Manager, Global Services Enablement

   Cornerstone OnDemand

   Aug 2023 — Present

   As a senior member of the Enablement team within Cornerstone U, I drove improvements in service delivery, partner readiness, and customer success through strategic training programs and cross-functional collaboration.• Designed and delivered role-based learning paths and product enablement using instructional design best practices• Pioneered the use of AI tools within the Enablement team to enhance data analytics, streamline processes, and optimize program design for greater scalability and impact• Coached fellow Enablement consultants using my background in consulting, implementation, and change management to strengthen instructional quality and ensure standard, efficient workflows• Designed and delivered paid customer-facing learning programs (in-person and webinar formats), generating new revenue streams and boosting customer engagement• Spearheaded services enablement (internal and partners) for a strategic initiative migrating customers from legacy platforms to Cornerstone’s flagship solution; collaborated with Product Marketing, Development, Product Management, Services Delivery, Sales Effectiveness, and Partner Success teams• Applied data analytics to evaluate program performance, uncover knowledge gaps, and drive continuous improvement in enablement outcomes and customer experience

Education

• Boston University

  MBA, Strategy and Business Analysis

• Penn State University

  BA, History

Skills

• Business Analysis
• Requirements Gathering
• Requirement Specifications
• Requirements Analysis
• Software Requirements
• Solution Architecture
• Proof of Concept
• Sdlc
• User-Centered Design
• User Interface Design
• Visio
• Web Development
• Html
• Javascript
• Css
• Sql
• Database Design
• Data Interfaces
• Business Intelligence
• Cognos
• Report Writing
• Testing
• Usability Testing
• User Acceptance Testing
• Process Engineering
• Process Improvement
• Change Management
• Cross-Functional Team Leadership
• Professional Mentoring
• Software Project Management
• Enterprise Software
• Saas
• Performance Management
• Succession Planning
• Hris
• Strategic Planning
• Technical Documentation
• User Guide Creation
• Software Documentation
• Technical Presentations