Sean Ferguson
Franchise Admin Manager @LINE-X
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WORK HISTORY
Franchise Admin Manager @LINE-X
Charlotte, NC, US
Utilize Salesforce and Tableau for data-driven insights and reporting to enhance franchise performance.Developed and maintained Operations Manual to ensure consistency across franchise locations.Oversee royalty collection and POS network usage to optimize revenue streams.Lead FDD and Franchise Agreement compliance to meet legal standards.Manage franchise renewals and development strategies to expand market presence.Supervise franchise admin team in providing exemplary franchise support and guidance.Facilitated Discovery Days for prospective franchisees, showcasing business opportunities and brand values.
EDUCATION
University of South Florida
Doctor of Philosophy (PhD), Educational Leadership
SUNY Brockport
Bachelor of Science (B.S.), Communications
University of Florida
Master of Education (M.Ed.), Student Personnel in Higher Education
SKILLS
ABOUT SEAN FERGUSON
Pronouns: He/Him/HisI am a strategic, detail-oriented, and collaborative professional with extensive experience in franchise administration, financial operations, and compliance management. With a strong foundation in relationship building and cross-functional communication, I oversee all aspects of franchisee lifecycle management for all North American locations across the LINE-X network. I bring a results-driven mindset to contract administration, royalty structures, dispute resolution, and audit processes, ensuring accuracy, efficiency, and alignment with organizational goals. Passionate about operational excellence and franchisee success, I thrive in fast-paced environments where adaptability and precision are key.I am currently working on my Ph.D. in Educational Leadership. I received my Master of Education from the University of Florida with a focus on Student Personnel in Higher Education and my Bachelor of Science in Communications from SUNY Brockport. I hope to continue working with students and young professionals as they seek internships and developmental opportunities.
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