Sean Ferguson

Franchise Development | Business Onboarding

Role
Franchise Admin Manager at LINE-X
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Sean Ferguson

Pronouns: He/Him/HisI am a strategic, detail-oriented, and collaborative professional with extensive experience in franchise administration, financial operations, and compliance management. With a strong foundation in relationship building and cross-functional communication, I oversee all aspects of franchisee lifecycle management for all North American locations across the LINE-X network. I bring a results-driven mindset to contract administration, royalty structures, dispute resolution, and audit processes, ensuring accuracy, efficiency, and alignment with organizational goals. Passionate about operational excellence and franchisee success, I thrive in fast-paced environments where adaptability and precision are key.I am currently working on my Ph.D. in Educational Leadership. I received my Master of Education from the University of Florida with a focus on Student Personnel in Higher Education and my Bachelor of Science in Communications from SUNY Brockport. I hope to continue working with students and young professionals as they seek internships and developmental opportunities.

Experience

  1. Franchise Admin Manager

    LINE-X

    May 2024 — Present · Charlotte, NC, US

    Utilize Salesforce and Tableau for data-driven insights and reporting to enhance franchise performance.Developed and maintained Operations Manual to ensure consistency across franchise locations.Oversee royalty collection and POS network usage to optimize revenue streams.Lead FDD and Franchise Agreement compliance to meet legal standards.Manage franchise renewals and development strategies to expand market presence.Supervise franchise admin team in providing exemplary franchise support and guidance.Facilitated Discovery Days for prospective franchisees, showcasing business opportunities and brand values.

Education

  • University of South Florida

    Doctor of Philosophy (PhD), Educational Leadership

  • SUNY Brockport

    Bachelor of Science (B.S.), Communications

    2010 — 2014

  • University of Florida

    Master of Education (M.Ed.), Student Personnel in Higher Education

    2014 — 2016

Skills

  • Social Media
  • Social Networking
  • Microsoft Office
  • Powerpoint
  • Event Planning
  • Microsoft Word
  • Resume Writing
  • Program Management
  • Student Affairs
  • Customer Service
  • Student Development
  • Research
  • Public Speaking
  • Program Development
  • Higher Education
  • Nonprofits
  • Community Outreach
  • Leadership

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Sean Ferguson — Franchise Admin Manager at LINE-X in Charlotte, NC, US | Unifers