Sean Cruzen
Sr. Manager, Global Commercial Services @ American Express | Global Enterprise C-Suite Negotiations | Fintech Team Leader | On SI Reporter - Writer | Sports Illustrated
- Role
- Sr Manager, Global Commercial Services at American Express
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Sean Cruzen
As a Senior Manager at American Express since December 2021, I have led strategic account…
Experience
Sr Manager, Global Commercial Services
Dec 2021 — Present · Las Vegas, NV, US
Leading strategic account management for Nevada and Utah\'s top 100 medium enterprise clients, responsible for a $950M annual spend portfolio. Spearhead C-suite relationship management, strategic planning, and payment optimization, driving revenue growth through innovative financial and fintech payment solutions. Collaborate cross-functionally with merchant services, underwriting, global payments, global travel services and Centurion Card concierge teams to enhance client experience and market penetration. • Increased charge volume by $237M (33%) from $721M to $958M.• Developed a P-card employee purchasing solution for a global gaming firm, integrating with its ERP system.• Engage cross-functional global teams in crafting payment solutions for enterprise customers with a local and global purview across U.S, Canada, Latin America, Europe, Australia, and Asia Pacific.• Develop data-driven, best-in-class strategies and communicate with stakeholders, navigating them through the underwriting process to optimize credit lines and drive sustained spend expansion and penetration• Achieved \"Exceeds Expectations\" ratings (20••••24) and top client satisfaction marks.• Ownership of measuring, tracking and reporting key performance indicators in Salesforce and other reporting systems to ensure visibility and accountability.
Education
Texas Tech University
Patroleum Field Mgmt, General Studies
University of Washington
Finance
Harvard Business School Executive Education
Organizational Leadership
Seattle University
Bachelor of Science (BS), Finance, General
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