Sean Baillie

Senior Technology Engagement Lead @Scotiabank

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2020 — Present

Senior Technology Engagement Lead @Scotiabank

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Toronto, ON, CA

Built and nurtured strategic client relationships with executives and technical teams, leading to successful and long-lasting partnerships.• Mentored and coached engagement associates in mastering solutions, integration, and delivery, enhancing team effectiveness and client satisfaction.• Collaborated effectively with solutions engineering and delivery teams and partners, fostering teamwork and innovative problem-solving.• Worked with vendors to successfully deliver technical solutions to the Caribbean, Central America, and Uruguay, utilizing cutting-edge enterprise solutions for impactful results.

EDUCATION

1992 — 1997

Wolmer's Schools

Diploma

2016 — 2016

Ryerson University

Certificate, Project Management

2002 — 2004

University of Technology, Jamaica

Information Technology Management

2000 — 2001

Vector Technology

Diploma, IT Hardware Technology

SKILLS

SdlcRequirements AnalysisIT OperationsSoftware Development Life Cycle (Sdlc)BankingRisk ManagementApertaNetworkingIncident ManagementAnalysisManagementDisaster RecoverySystems AnalysisIT StrategyProject Management Office (Pmo)PmoLeadershipItilPoint of Sale (Pos) SystemsService DeliveryBusiness AnalysisIbm Content ManagerTeam LeadershipVendor ManagementProject ManagementIT Service ManagementChange ManagementIT Management

ABOUT SEAN BAILLIE

Dynamic Technology & Business Strategist With a robust career spanning over 25 years, I\'ve carved a niche in technical support, system, and business administration. My journey has been marked by a relentless pursuit of excellence, leading to expertise in driving client-focused teams and fostering seamless communication across diverse platforms. At the heart of my success is a deep-seated commitment to understanding and solving complex challenges, both in software and hardware realms. Analytical Problem-Solver at Core Navigating the intricate world of technology, I have honed my skills in analytical problem-solving. My approach is rooted in a methodical understanding of issues, ensuring not just a solution, but the right solution. I\'ve developed a keen eye for troubleshooting, turning potential roadblocks into stepping stones for innovation and growth. This skill has been critical in my role, allowing me to resolve intricate software and hardware issues efficiently and effectively. Mastering the Art of Multi-Project Management Managing multiple projects simultaneously is no small feat, yet it\'s one I\'ve embraced with open arms. My experience in this arena is marked by a consistent track record of meeting deadlines without compromising on quality or vision. This ability stems from a blend of strategic planning, resource allocation, and a proactive approach to problem-solving. A Global Team Leader Leading large technical teams across various geographies has not only been a professional responsibility but a personal passion. I thrive in environments where client engagement, solutions integration, and delivery of technical solutions are paramount. My leadership style is built on the foundations of tact, professionalism, and a genuine desire to empower teams. In every interaction, whether with team members or clients, I strive to create a positive and productive atmosphere, fostering innovation and excellence.In a nutshell, my career is a testament to my commitment to excellence in the technology and business administration landscape. I am constantly seeking new challenges and opportunities to leverage my skills for organizational growth and success. Let\'s connect and explore how we can drive success together in this ever-evolving digital world!

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Sean Baillie — Senior Technology Engagement Lead at Scotiabank in Toronto, CA | Unifers