Sean Williams
Managing Partner at ALA Consulting Group
- Role
- Managing Partner at Ala Consulting Group
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Sean Williams
Experienced consultant, advisor and data scientist, with a proven record of creating…
Experience
Managing Partner
Apr 2018 — Present · Atlanta, GA, US
We are an experience management firm that ignites an emotional connection among your customers, team members and brand.How do we do this? Ask | Listen | ActALA was formed to drive increased value of experience initiatives. Rather than deploying generic models and approaches, we help you win by meeting you where you are to build your unique success path. Our approach allows you to spend less time, money and resources while increasing insight, action, and impact. We do this by leveraging proprietary frameworks, decades of expertise, modern research, technology and analytic approaches as well as an ecosystem of collaborative experts. Our team has helped the world’s premier companies across multiple industries to maximize the value from their customer, employee, brand, and product initiatives. Whether you are launching a new initiative or re-energizing an existing strategy, we help you win by optimizing every aspect of – Ask | Listen | Act – in a way that aligns with your organizational DNA and creates your unique success path.
Education
University of Tennessee, Knoxville
Bachelor's degree, Political Science and Government
1995 — 1999
The Ohio State University
Doctor of Philosophy (Ph.D.), Political Science and Government
1999 — 2005
Skills
- Business-to-Business (B2b)
- Data Analysis
- Customer Loyalty
- Management Consulting
- Customer Engagement
- Customer Insight
- B2c
- Marketing Strategy
- Analytics Consulting
- HR Consulting
- Customer Satisfaction
- Survey Research
- Insight Generation
- Strategy
- Employee Engagement
- Market Research
- Brand Loyalty
- Organizational Effectiveness
- Customer Segmentation Strategy
- Statistical Data Analysis
- Talent Mining
- Predictive Modeling
- Performance Improvement
- Predictive Analytics
- Data Science
- Customer Retention
- Analytics
- Key Performance Indicators
- Brand Awareness
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