Sean Westlake

About Sean Westlake

With 18+ years of experience in commercial truck Service operations, Fleet management, and Program management, I specialize in building and scaling mobile service programs that deliver measurable impact, from revenue growth to customer satisfaction and operational efficiency.As Director of Mobile Service at The Pete Store, I led the rollout of a mobile program across 27 locations, scaling to 60+ units. By streamlining processes and enhancing compliance, safety, and reporting, the program delivered over $15M in net profit.Prior to that, I oversaw operations for Rush Truck Centers in Virginia, leading 70+ employees. A strong focus on lean processes and a customer-first culture helped drive 160% year-over-year profit growth while reducing operational expenses.Throughout my career, I’ve led programs generating over $20 million in revenue, consistently applying a unique blend of strategic vision, operational discipline, and cross-functional leadership.Whether it’s launching a mobile program from scratch, managing a fleet, or optimizing complex operations, I’m passionate about opportunities where I can help shape the future of the automotive service industry.Let’s connect if you’re passionate about operational excellence, fleet innovation, or the future of mobile service in the commercial truck industry!You can reach me at s••••••••@gmail.com.

Experience

1. Director of Mobile Service

   The Pete Store

   Feb 2021 — Present · Baltimore, MD, US

   Spearheaded mobile program implementation across 27-store dealer group• Increased fleet to 60+ units with 185% YOY growth in first two years, maintaining 54% average YOY growth thereafter• Ensured DOT and FMCSA compliance for mobile fleet through rigorous safety protocols and risk assessment collaborations• Revolutionized afterhours service by partnering with third-party vendor, creating seamless customer experience aligned with mobile program growth• Led end to end enterprise-wide development and implementation of comprehensive training programs, career pathways, and standardized work processes• Launched comprehensive fleet management program for 220+ company vehicles, streamlining expenses and reporting across all departments• Implemented lean principles and process improvements, enhancing vehicle management efficiency and expense visibility while consolidating billing• Managed department budget of up to $3M YoY • Established and automated comprehensive vehicle acquisition program, including fleet up fitting processes, title management, and registration protocols

Education

• The Ohio State University

  Bachelor of Arts (B.A.)

Skills

• Automotive
• Coaching
• Team Leadership
• Leadership Development
• Team Building
• Management
• Account Management
• Team Development
• Team Management
• Business Development
• Financial Analysis
• Communication
• Operations Management
• Sales
• Forecasting
• Continuous Improvement
• Customer Service