Sean Smith
Senior Training Professional
- Role
- Senior Trainer at Church Pension Group
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Sean Smith
BS in Business Management/MS in Psychology.
Experience
Senior Trainer
Jul 2022 — Present · New York, NY, US
Education
University of Phoenix
BS
2009 — 2011
University of Phoenix
Master's degree
2011 — 2013
Skills
- Salesforce.com
- Call Center
- Customer Retention
- Customer Service
- Training Delivery
- Strategic Planning
- Employee Relations
- Leadership Development
- Training
- Customer Satisfaction
- Operations Management
- Customer Experience
- Contract Negotiation
- Performance Management
- Crm
- Employee Training
- Direct Sales
- Telephony
- Team Leadership
- Communication Skills
- Human Resources
- Software Documentation
- Telecommunications
- Analysis
- Voip
- Sales
- Avaya
- Troubleshooting
- Leadership
- Call Centers
- Instructional Design
- Powerpoint
- Program Management
- Contract Negotiations
- Public Speaking
- Account Management
- Broadband
- Process Improvement
- Networking
- Cross-Functional Team Leadership
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