Sean Smith

Security+ Certified Aspiring Cybersecurity Professional

Role
System Administrator Tech Support at Mueller Reports
Location
Buffalo, NY, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Sean Smith

I am a young aspiring cyber security professional with a wide variety of technical…

Experience

  1. System Administrator Tech Support

    Mueller Reports

    Jun 2023 — Present · Buffalo, NY, US

    In an Azure environment, provide technical support for our employees using Jira ticketing system• Conduct investigations to detect, analyze and respond to threats using Rapid7 InsightIDR• Manage roles, access, message traces, create distro lists and mailboxes in 365 admin center• Run batch files and updates to Windows and Linux servers using V-sphere and Red Hat Linux• Configure network permissions and policies using SSH, Fortigate, 365 admin center and AD• Educate and train clients on certain technical processes and create user guides• Configure and deploy application patches using PDQ Deploy• Configure endpoint management of mobile devices using Verizon MDM• Determine root cause of mobile issues such as issues with overheating, battery, connectivity etc…Company Project: Map and Close Network Ports • Use a cable tester to map the gigabit ethernet connection from a desktop to a switch and panel• Shut down unused ports and add descriptions to used ones using Red Hat Linux on a bastion hostCompany Project: Conduct weekly Backups using Veeam • Run PowerShell scripts daily to ensure that our servers backed up successfully • Check server logs when a backup fails to determine a root cause for Windows and Linux servers• Update certificates and configure failover clusters to ensure business continuity Company Project: Create New Zabbix Server • Perform research on our system and Zabbix and install any pre-requisite softwares• Install Zabbix server and import old data using powershell• Creates roles and privileges for users using powershell• Deploy new Zabbix agent to multiple Windows and Linux servers using PDQ deploy• Ensure all Azure resources, APC’s, Cisco switches and firewalls are reporting to Zabbix• Deploy certificate-based encryption between Zabbix targets and the server• Create Entra ID application for Zabbix and configure SSO

Education

  • Trocaire College

    Certificate(30 credit hours), Cyber/Computer Forensics and Counterterrorism

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Sean Smith — System Administrator Tech Support at Mueller Reports in Buffalo, NY, US | Unifers